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ACOP

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Our ACOP is available to the public by visiting our main administrative office during normal business hours. 

ACOP Table of Contents

  • 1.0 Fair Housing
  • 2.0 Reasonable Accommodation
    • 2.1 Communication
    • 2.2 Questions to Ask in Granting the Accommodation
  • 3.0 Services for Limited-English Proficiency Applicants and Residents
  • 4.0 Affirmative Marketing and Outreach
  • 5.0 Right to Privacy
  • 6.0 Required Postings
  • 7.0 Taking Applications
  • 8.0 Eligibility for Admission
    • 8.1 Introduction
    • 8.2 Eligibility Criteria
    • 8.3 Suitability
    • 8.4 Grounds for Denial
    • 8.5 Informal Review
  • 9.0 Managing the Waiting List
    • 9.1 General Management
    • 9.2 Opening and Closing the Waiting List
    • 9.3 Organization of The Waiting List
    • 9.4 Families Nearing the Top of The Waiting List
    • 9.5 Purging the Waiting List
    • 9.6 Removal of Applicants from The Waiting List
    • 9.7 Missed Appointments
    • 9.8 Notification of Negative Actions
  • 10.0 Tenant Selection and Assignment Plan
    • 10.1 Preferences
    • 10.1.1 Housing for Victims of Natural Disasters
    • 10.2 Assignment of Bedroom Sizes
    • 10.3 Selection from The Waiting List
    • 10.4 De-Concentration Policy
    • 10.5 Offer of A Unit
    • 10.6 Rejection of Unit
    • 10.7 Acceptance of Unit
  • 11.0 Income, Exclusions, and Deductions from Income
    • 11.1 Income
    • 11.2 Asset Income
    • 11.3 Annual Income Exclusions
    • 11.4 Deductions from Annual Income
    • 11.5 Receipt of A Letter or Notice from HUD Concerning Income
    • 11.6 Over-Income
    • 11.7 Cooperating with Welfare Agencies
    • 11.8 Cooperating with Law Enforcement Agencies
  • 12.0 Verification
    • 12.1 Acceptable Methods of Verification
    • 12.2 Types of Verification
    • 12.3 Verification of Citizenship or Eligible Noncitizen Status
    • 12.4 Verification of Social Security Numbers
    • 12.5 Timing of Verification
    • 12.6 Frequency of Obtaining Verification
    • 12.8 Discrepancies in Verified Information
    • 12.9 Temporary Compliance Assistance
  • 13.0 Determination of Total Tenant Payment and Tenant Rent
    • 13.1 Family Choice
    • 13.2 the Income Method
    • 13.3 Minimum Rent
    • 13.4 the Flat Rent
    • 13.5 Rent for Families Under the Noncitizen Rule
    • 13.6 Utility Allowance
    • 13.7 Paying Rent
  • 14.0 Community Service
    • 14.1 General
    • 14.2 Exemptions
    • 14.3 Notification of The Requirement
    • 14.4 Volunteer Opportunities
    • 14.5 the Process
    • 14.6 Notification of Non-Compliance with Community Service Requirement
    • 14.7 Opportunity for Cure
    • 14.8 Prohibition Against Replacement of Agency Employees
    • 14.9 Failure to Perform Community Service
  • 15.0 Recertifications
    • 15.1 General
    • 15.2 Missed Appointments
    • 15.3 Flat Rents
    • 15.4 the Income Method
    • 15.5 Effective Date of Rent Changes for Annual Reexaminations Interim Reexaminations
    • 15.6 Interim Reexaminations
    • 15.7 Special Reexaminations
    • 15.8 Effective Date of Rent Changes Due to Interim or Special Reexaminations
    • 15.9 Housing Authority Mistakes in Calculating Rent
  • 16.0 Unit Transfers
    • 16.1 Objectives of The Transfer Policy
    • 16.2 Categories of Transfers
    • 16.3 Documentation
    • 16.4 Processing Transfers
    • 16.5 Cost of The Family's Move
    • 16.6 Tenants in Good Standing
    • 16.7 Transfer Requests
    • 16.8 Right of NHA in Transfer Policy
  • 17.0 Inspections
    • 17.1 Move-In Inspections
    • 17.2 Annual Inspections
    • 17.3 Preventative Maintenance Inspections
    • 17.4 Special Inspections
    • 17.5 Housekeeping Inspections
    • 17.6 Notice of Inspection
    • 17.7 Emergency Inspections
    • 17.8 Pre-Move-Out Inspections
    • 17.9 Move-Out Inspections
  • 18.0 Repayment Agreements
  • 19.0 Termination
    • 19.1 Termination by Tenant
    • 19.2 Termination by The Housing Authority
    • 19.2A Vawa Protections
    • 19.2B Verification of Domestic Violence, Dating Violence or Stalking
    • 19.2C Confidentiality
    • 19.3 Grievance
    • 19.4 Terminations for Criminal Activity
    • 19.5 Possession of Lawful Firearms or Weapons
    • 19.6 Abandonment
    • 19.7 Return of Security Deposit
    • 19.8 the EIV's Deceased Tenants Report
  • 20.0 Support for Our Armed Forces
  • 21.0 Anti-Fraud Policy
  • Glossary
  • Acronyms