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Bed Bug Policy

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Effective March 1, 2013

The staff of the Housing Authority is committed to an effective and efficient response to residents who suspect they may have bed bugs. For the safety and comfort of all residents living in Niceville Housing Authority Units, our staff will adhere to the following guidelines:

  1. As soon as a resident suspects that he/she may have bed bugs, they should contact the Property Manager at (850) 678-7816. If any Housing Authority Staff Member learns of a potential bed bug problem, their first call should be to the Property Manager.

  2. The Property Manager will notify the pest control company as soon as possible so the exterminator can be dispatched to the location to perform a thorough inspection of the unit in question. Please note that should a resident notify the Property Manager on a weekend or holiday, the pest control company will be contacted on the next work day. It is recommended that resident contact the Property Manager as early on a regular business day as possible. The exterminator cannot be dispatched on weekends or holidays.

    Once notice is received, by the Property Manager, residents may not, at any time, deny the exterminator or Housing Authority Staff access to the unit.

  3. Exterminator Findings:
    • If the exterminator finds that there are no bedbugs present in the unit, then no further action will be taken. The resident will be asked to continue monitoring the unit, and to notify the Housing Authority immediately if there are further problems.
    • If the exterminator concludes that bed bugs are present in the unit, the Housing Authority will provide the affected residents) with a detailed list of instructions for the removal and laundering of their personal items. The Housing Authority is not responsible for washing/drying/dry cleaning.
    • Only the exterminator can confirm or deny the presence of bed bugs - NOT any outside person.

  4. Bed bugs are a serious community issue, and ALL residents are expected to comply with all instructions given to them within 24 hours once bed bugs have been confirmed within their living space.

  5. Insecticides alone won't control bedbug infestations. Your cooperation and following the directions on the "Bedbug Preparation Checklist" is required for the treatment to work. Please remember, you MUST NOT hinder the treatment of the unit. Your cooperation is essential. If you do not cooperate and/or do not complete the checklist we will be forced to issue a Demand for Possession and your lease may be terminated.